Creating an outstanding banking experience begins with a strong team, and we at SouthEast Bank pride ourselves on making every experience with us a personal one. That’s why we care about introducing you to the special team members who you’ll see in our branches every day, like Gretchen Collins, whose optimism and enthusiasm have made her a favorite among our customers in Ooltewah.
Gretchen was born and raised in the area, and has worked in Ooltewah for all of her adult life. Her banking experience is tremendous — over 28 years in total — and we at SouthEast Bank are grateful to have had her on our team for 18 years. She currently serves as our Ooltewah branch supervisor.
“I love my customers and my team here in Ooltewah,” says Gretchen. “I want to be someone they can count on, so I always do my job to the best of my ability.” Our customers, she says, can tell. “People often say it feels different when they come into our branch, and that means everything to us.”
Building meaningful traditions is one way that Gretchen’s sentimental, caring nature makes an impact on both her customers and her family. “Valentine’s Day at the branch is one of my favorite days of the year,” says Gretchen, who makes it an occasion for her community feel valued and included. “Honestly, any moment spent with our customers is meaningful. There have been so many wonderful moments throughout the years!” One of her personal traditions involves her annual family vacations to the beach with her parents. “I choose a cheesy shark movie for us to watch each vacation, and I am the only one that ever gets scared!”
Gretchen is all about family. “I am married to my best friend and the love of my life. I am a proud aunt to two nieces and a nephew, all of whom have me wrapped around their fingers. I also adore my dog Honey. She fills my life with joy and affection every single day.”
And if she weren’t in banking? “I think I would be a good investigator or detective,” says Gretchen. “I am very good at picking up clues while watching Dateline and ‘helping’ the investigators get their answers!”
See how Gretchen can take the mystery out of banking next time you swing by our Ooltewah branch. We feel sure that her kind heart and years of expertise will make her a great resource to you, wherever you are on your financial journey.
Information contained in this blog is for educational and informational purposes only. Nothing contained in this blog should be construed as financial, legal or tax advice. An attorney, financial advisor, and/or tax advisor should be consulted for advice based on your circumstances.
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