Creating an outstanding banking experience begins with a strong team, and we at SouthEast Bank pride ourselves on making every experience with us a personal one. That’s why we care about introducing you to the special team members who you’ll see in our branches every day, like Lauren Swafford, who has been a member of the SouthEast Bank family in Rhea County for 17 years.
We’re thrilled to share that Lauren has recently stepped into leadership of our Dayton branch, a role she’s earned after working in nearly every facet of customer assistance in-branch, from teller to customer service representative to lending assistant. Though her customers may recognize her from our Spring City location, she remains a familiar face after living and working in the area her whole life. “I already know just about everybody who comes by,” says Lauren, “and customers seem glad to see someone local when they walk in the door.”
Lauren works hard to continue building that strong rapport, sharing that one of her favorite things about working at SouthEast Bank is the opportunity to embrace that community feeling. “I love that we’re very involved,” she says. “We keep close ties with the community, and we don’t hesitate to jump in and support local causes. We love to say yes!”
Mirroring that sense of community spirit and commitment in her free time, Lauren sets an example for her daughter by coaching the local softball program, sitting on the Spring City Chamber of Commerce, and supporting the Rhea Central Elementary School PTO. “My daughter is the reason for everything I do,” she says. “She’s my ‘passion project.'” Lauren appreciates SouthEast Bank’s flexibility and family-first attitude for that reason: “I can work and support my family and still have time for everything that’s important to me.”
As well as her seven-year-old daughter, Lauren’s home life includes four dogs. “My daughter suckers me into keeping any new dog we come across!”
All of us at SouthEast Bank are proud of Lauren’s enthusiasm and dedication, but none more so than Regional Manager Lacey Mosley, who has worked alongside Lauren for the majority of her tenure with us. “With many years of experience at SouthEast Bank and strong ties to the Dayton community, along with exceptional customer service skills, Lauren will bring valuable insight and is well equipped to succeed in this role,” says Lacey.
If you haven’t yet, be sure to introduce yourself the next time you stop by our Dayton branch – we know Lauren will be thrilled to meet you!
