Maintenance Notice for Saturday, August 5
Please Note: On Saturday, August 5, 2023, our online banking and mobile app will be undergoing scheduled upgrades, and online banking access may be unavailable throughout the day. Service should be fully restored by Sunday, August 6.
During the maintenance window, you will not be able to enroll in online banking.
We encourage you to keep this in mind and plan accordingly, as you will not be able to access online banking features and services during the maintenance window.
Online account opening will also be unavailable from Saturday, August 5, to Sunday, August 6. This service will be restored on Monday, August 7.
What You Should Know
While online banking access may be temporarily unavailable, there are other options for accessing your account balance, making transfers, and addressing other issues if they arise.
Customer Care Center
Our Customer Care Center will be open on Saturday from 9:00 AM – 1:00 PM EST. If you have questions about your account, please contact us at 1-844-732-2657.
Our Telephone Banking service will still be available. Dial 866-401-7328 to access your account balance, report a lost or stolen card, and more.
Branch Drive-Thru Service
Several of our branches will have drive-thru hours on Saturday, August 5. Find a branch to see drive-thru hours.
Keeping You in the Know
We strive to ensure you stay informed about important updates so you can bank seamlessly. As mentioned, we encourage you to plan for our online banking and mobile app updates taking place on Saturday, August 5. If you have any questions about your account, we are here to help. Please call us at 1-844-732-2657 or stop by one of our branches for more information.
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